At Paperbyte Studio, every print and frame is made to order—carefully produced just for you using museum-quality materials and premium craftsmanship. Because each piece is custom-printed and assembled individually, we’re unable to accept returns or exchanges for change of mind, wrong size ordered, or personal preference.

However, your satisfaction is extremely important to us. If your order arrives damaged, defective, or incorrect in any way, we will make it right.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with:

• Your order number

• A brief description of the issue

• Photos of the damage or incorrect item

We will remake and replace the item at no additional cost.

Order Cancellations

Because we begin production shortly after an order is placed, cancellations are only possible within 2 hours of purchase. After this window, the order is already in progress and cannot be cancelled or modified.

Non-Returnable Items

Since all products are produced on demand, we do not accept:

• Returns or exchanges for any reason other than damage or production error

• Returns on digital downloads (if applicable)

Shipping Issues

If your package is lost in transit, we will work with our production partners (Frame It Easy / Prodigi) to send a replacement once the carrier confirms non-delivery.